Students receive comprehensive training directed towards completion of the “Certified Medical Secretary” examination offered by the Ontario Medical Secretaries Association (OMSA). Students must demonstrate their ability to conduct themselves in a professional setting including presenting a professional image, ethical behaviour, medical jurisprudence, the ability to establish client rapport and the use of effective communication, time management, and problem solving techniques.

30 Weeks; 750 Hours

Schedule and confirm medical appointments and receive and communicate messages for doctors and patients.

Type medical records, reports, case histories, correspondence from handwritten notes, and machine dictation.

Interview patients to complete forms, documents and case histories.
Complete insurance and other claim forms. Initiate and maintain confidential medical files and records.

Prepare financial statements and handle billing procedures. Order supplies and maintain inventory. Perform other general office work as required.

Plan and initiate procedural set ups including those required for patient preparation and maintenance for supplies and equipment. Assist with simple diagnostic procedures as required.

“Certified Medical Secretary” examination offered by the Ontario Medical Secretaries Association (OMSA)